Credit Risk Recovery Job Available at NCBA Bank
Requisition ID: 2677
Apply Before: Wednesday, 18th June, 2025
Job Summary
- To actively monitor portfolio performance through reviewing, compiling, and analysing monthly portfolio reports, identifying data patterns and trends from available information sources, and interpreting them.
- Highlighting the credit risk concerns for discussion of the trends with Business Heads and Product Managers and recommending remedial and recovery action to mitigate credit risk concerns.
- Monitoring and follow-up performance of both sub performing and non-performing loans portfolio.
| Field | Details |
|---|---|
| Company | NCBA Bank |
| Work Setting | On-site |
| Location | Kampala Uganda |
| Employment Type | Full-time |
| Salary | Attractive |
| Number Of Vacancies | 01 |
| Apply Before | 18th June, 2025 |
| Job Category | Quality Control |
| Level of Education | Bachelor's Degree from a recognized University |
| Experience | Check Details |
Job Details
Key Accountabilities (Duties and Responsibilities)
- Maintain loan book quality at the prescribed level of provisions/impairment, portfolio at risk and non-performing loans amount/Ratio.
- Work closely with auctioneers, bailiffs, Debt Collection Agencies, and legal team to maximize collections and recoveries.
- Provide accurate and timely reports to the Head of Credit Risk Management and other stake holders highlighting portfolio performance/movement and high risk loan accounts with recommendations for execution.
- Liaise and provide support to business and credit analysis teams by identifying pertinent market conditions and trends that may affect the bank’s loan portfolio.
- Ensure efficient and effective debt collection and recovery through the application of appropriate recovery procedures in line with the Bank’s credit policies and guidelines.
- Liaise and follow up with debt collectors, court bailiffs, auctioneers, and lawyers on cases submitted.
- Ensure that all credit files for cases in default are updated in time with recovery correspondences .
- Coordinate collections and work outs on recovery Initiatives, performance improvement plans, and alternative Recovery measures for complicated cases.
- Prepare default notices for sign off and issuance to defaulting customers as per the Mortgage Act 2009, Bank’s credit Policies and procedures.
- Recommend underperforming loan facilities to external stakeholders such as auctioneers, external layers with the regulation of Legal department.
- Maintain integrity of the credit recovery and collection process by establishing internal controls and accountability in line with policy and other recognised instruments.
- Monitor the Quality of the services provided by outsourced services by evaluating the KPIs as per SLA including effectiveness and results of the Quality Assurance Metrics.
- Plan and coordinate the portfolio review meetings to be held on a weekly basis.
- Formulate, manage and control strategies with the aim of maximizing collection effectiveness and efficiency.
- Define and recommend appropriate loan work-out strategies that reduce the Bank’s credit risk and maximize return.
Job Specifications
Academic qualifications:
- Bachelor’s degree from a recognized university
Professional training:
- Training in Lending, Debt collection and Credit monitoring
- At least 5 years in lending and 2 of which MUST be at supervisory level of a team of no less than 5 staff.
- Knowledge of the Ugandan banking regulations and statutory requirements.
- A diploma in Law from a recognized institution, such as the Law Development Centre (LDC) or Court Bailiffs, Brokers and Auctioneers'/Court Clerks and Law Clerks Law Course
Desired work experience:
- Sound experience of minimum 10 years with a leading financial services organization and relevant experience in managerial roles in the following areas: loan workout, rescheduling, rehabilitation, acceleration, enforcement, liquidation of assets and collateral, modification and/or implementation of various forms of loan recovery strategies.
- Legal, Regulatory, Compliance proficiency in supervising and managing foreclosure process as appropriate.
- Demonstrated knowledge of banking regulations, policies, and procedures relating to Loan Workout processes.
- Demonstrated ability to deal with challenging customers and situations as well as the ability to resolve problems using sound judgment.
- Knowledge and understanding of the laws, processes, and documentation about foreclosures, legal action, and solvency/bankruptcies, and recovery of delinquent commercial loans.
- Proficient in the use of Microsoft Office applications and utilization of various applications for loan collections & recovery.
Job Dimensions
- Direct Reports to Manager, Remedial Management and Manager, Recoveries and Indirect Reports (Collection Officers)
Personal Traits
- Critical Analytical Skills
- Good communication skills
- Interpersonal skills
- Customer care
- Good problem-solving skills
- Technical and behavioral competency.
Application Procedure:
Potential recruits should apply after clicking here.
Note: NCBA Bank is an equal opportunity employer and all applications will be considered without any form of discrimination.
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